Category Archives: Uncategorized
Shop Talk- Yes, you DO have the right to repair your vehicle
Comment of the Month Brendan P. said, “You guys came in below estimate for an expensive set of repairs, finished the job earlier, much earlier than anticipated, and I left confident the work has been done … Continue reading
Flying Death Robots- What could possibly go wrong? This report tells us.
What strikes terror into the hearts of people in Somalia, Yemen, and Afghanistan? The knowledge that unseen drones are ready to strike. What strikes terror into the hearts of bureaucrats running a robotic death program? The sound of a whistleblower. … Continue reading
Shop Talk- Our $200 Quarterly Award, and a donation bounces back
Comment of the Month “I’d like to thank the counter staff who gave me an article to read about buying a used car and advice on how to start looking.” -Paula W. Glad to do it, Paula. We write a … Continue reading
What to expect when checking in
When you arrive for your appointment, we’ll confirm things like: The exact problems you’re experiencing and the solutions you expect Whether you have scheduled to leave the vehicle with us or wait Courtesy Shuttle, rental car, or taxi arrangements Initial … Continue reading
November 2014 Bridge Offer
The Sellwood Bridge will be closed from November 19-21, 2104, for only the third time since the project began. During regular construction any inconveniences are minor, but a closure presents unique problems. You can still easily get to us by … Continue reading
Tom’s Tidbits- Can we solve ANY problems anymore?
Greetings! In last month’s newsletter, on the heels of the riots in Ferguson, Missouri, we offered several articles on abuses in the justice system. Since then Ferguson has faded from the headlines but the issues it brought out remain. Each … Continue reading
Keith Tucker’s What NOW Toon for October 2014
Get Ready For Winter
Two Critical Areas Of Concern For Winter Driving (Originally appeared December, 2011) No one wants to be left on the side of the road in winter weather. It makes a great story for future holiday get-togethers, but it’s a miserable … Continue reading
What is a “Brownfield”?
How to clean up toxic eyesores in your neighborhood Ever heard of a ‘brownfield’? You probably drove past one today and didn’t even know it. They’re underused or abandoned properties with some kind of contamination; typically places like gas stations, … Continue reading
On time. On budget. Over 98% of the time.
Every time you pick up your vehicle from our shop you’ll find a pre-stamped postcard in your front seat. We encourage you to return these cards because we read every one and use your comments to improve our service to … Continue reading