Category Archives: Shop Talk

Shop Talk- Ken makes a client cry, and your chance to VOTE for Referral Reward

      Comment of the Month If you look at the results from our Post-Service Feedback Cards, 99.89% of our clients think “our staff is courteous and professional”.  We’re very pleased and proud to share a letter that beautifully … Continue reading

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Posted in 2017 Oct-Nov, Newsletter Columns, Newsletters, Shop Talk | Comments Off on Shop Talk- Ken makes a client cry, and your chance to VOTE for Referral Reward

Shop Talk for August and September 2017

Comment of the Month Quora is a question-and-answer forum we follow.  It offers lots of qualified (or at least interested and interesting) people commenting on an amazing variety of topics, and it’s a fascinating resource we highly recommend.  This month’s … Continue reading

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Posted in 2017 Aug-Sep, Newsletter Columns, Newsletters, Shop Talk | Comments Off on Shop Talk for August and September 2017

Shop Talk- What are they building across the street? PLUS- Referral Reward Winner!

        Comment of the Month This month’s comment addresses a very big issue here at the shop-   “I’ve signed your petition… let me know who I could write to to help you in your campaign to … Continue reading

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Posted in 2017 June and July, Newsletter Columns, Newsletters, Referral Reward, Shop Talk | Comments Off on Shop Talk- What are they building across the street? PLUS- Referral Reward Winner!

April 2017 Shop Talk

        Comment of the Month For our Comment of the Month this month, we couldn’t resist bringing you this one from clients Patty B. and Lynn A. who decided to wax poetic about us… Tom Dwyer Is … Continue reading

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Posted in 2017 April, Newsletter Columns, Newsletters, Shop Talk | Comments Off on April 2017 Shop Talk

“In Our America” signs are available In Our Shop!

        Comment of the Month This month’s comment comes from the “What can we do to improve?” section of our Post-Service Feedback Cards.  Client Timmi B. said… “My car is under warranty but if it needs repair … Continue reading

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Posted in 2017 Feb Mar NL, Newsletter Columns, Newsletters, Shop Talk, Uncategorized | Comments Off on “In Our America” signs are available In Our Shop!

Shop Talk- Talkin’ bout 2016, Votin’ for our Yearly Winner!

Referral Reward Program- Vote for our $500 Yearly Winner!   We need YOUR vote to determine our 2016 Yearly Winner and recipient of $500!  We used to pick quarterly and yearly winners ourselves, but because we wanted to include our … Continue reading

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Posted in 2017 January, Newsletter Columns, Newsletters, Shop Talk | Comments Off on Shop Talk- Talkin’ bout 2016, Votin’ for our Yearly Winner!

Shop Talk- Dave Gettman says goodbye

Our Holiday Schedule We want our people to spend time with their families and friends during the Holidays, and fortunately the oddities of the calendar mean we don’t have to close the shop very much to do it this year.  … Continue reading

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Posted in 2016 December, Newsletter Columns, Newsletters, Shop Talk | Comments Off on Shop Talk- Dave Gettman says goodbye

Shop Talk for November, 2016

        Comment of the Month This month’s Comment was hard to include as an actual comment because it doesn’t have any words, but we made the exception anyway.  It comes from our Post Service Feedback cards where … Continue reading

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Posted in 2016 November, Newsletter Columns, Newsletters, Shop Talk | Comments Off on Shop Talk for November, 2016

Shop Talk- Election Party Update… it’s not good news.

        Comment of the Month This month’s Comment comes from our inbound email; an inquiry from a potential client… Hello, I’m hoping you’re able to help me.  Recently, I went to [an auto parts store] for a … Continue reading

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Posted in 2016 October, 2016 September, Newsletter Columns, Newsletters, Shop Talk | Comments Off on Shop Talk- Election Party Update… it’s not good news.

Shop Talk- Comments from… cats

Comment of the Month Our Comment of the Month comes from a cat… well, from the Feral Cat Coalition of Oregon, who said on Facebook “Need some help with your car?  For any new clients who mention an FCCO referral, … Continue reading

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Posted in 2016 August, Newsletter Columns, Newsletters, Shop Talk | Comments Off on Shop Talk- Comments from… cats