Category Archives: Shop Talk

January 2016 Shop Talk

Posted on January 6, 2016 by tomdwyer

What would “Your Car Matters” look like if we didn’t work so hard to make it non-automotive? Probably a lot like Shop Talk, where we talk about happenings specific to our shop and our clients. The biggest draw to Shop … Continue reading →

Posted in 2016 January, Newsletter Columns, Newsletters, Shop Talk | Comments Off

Shop Talk- Our Referral Reward Quarterly Winner and your next dashboard

Posted on December 21, 2015 by tomdwyer

Comment of the Month One of our clients said, “Instead of getting my car fixed, I’d rather come down and hang around with the staff- kind of like ‘Cheers’ where everybody knows your name.” We work very hard to be … Continue reading →

Posted in 2015 December, Newsletter Columns, Newsletters, Shop Talk | Comments Off

Shop Talk- Yes, you DO have the right to repair your vehicle

Posted on November 19, 2015 by tomdwyer

Comment of the Month Brendan P. said, “You guys came in below estimate for an expensive set of repairs, finished the job earlier, much earlier than anticipated, and I left confident the work has been done … Continue reading →

Posted in 2015 November, Newsletter Columns, Newsletters, Shop Talk, Uncategorized | Comments Off

Some vehicles ARE beyond repair

Posted on November 10, 2015 by tomdwyer

When I started in the auto service industry in the seventies, I was told “no vehicle was ever beyond repair”. Those used up vehicles weren’t economically totaled rolling illusions; they were “ROSES”…, which is true… from a repair shop’s viewpoint. … Continue reading →

Posted in Car Information, New Client Orientation, Shop Talk, Support | Comments Off

Shop Talk- New faces behind the desk

Posted on October 19, 2015 by tomdwyer

Trick or Treat at the Shop We go all out here at the shop for this scariest of Holidays. Come on by to see the Halloween collection we’ve gathered over the years, and don’t forget to … Continue reading →

Posted in 2015 October, Newsletter Columns, Newsletters, Shop Talk | Comments Off

Shop Talk- Our $200 Quarterly Award, and a donation bounces back

Posted on September 9, 2015 by tomdwyer

Comment of the Month “I’d like to thank the counter staff who gave me an article to read about buying a used car and advice on how to start looking.” -Paula W. Glad to do it, Paula. We write a … Continue reading →

Posted in 2015 September, Newsletter Columns, Newsletters, Shop Talk, Uncategorized | Comments Off

Shop Talk for August

Posted on August 10, 2015 by tomdwyer

Referral Reward program Our Referral Reward program is our way of saying “thanks” when our clients so generously refer a new client to our shop. It’s not a bribery program because YOU don’t benefit, but the non-profit and charitable groups … Continue reading →

Posted in 2015 August, Newsletter Columns, Newsletters, Shop Talk | Comments Off

Insider tips to beat construction traffic

Posted on July 22, 2015 by tomdwyer

The Sellwood Bridge is open and flowing smoothly, but any construction project that large will cause inevitable delays. Here are a few tricks from Doug, our Free Courtesy Shuttle driver, about the tricks he uses to beat the traffic every … Continue reading →

Posted in Newsletter Columns, Shop Talk | Comments Off

Inside tricks to beat construction traffic

Posted on July 22, 2015 by tomdwyer

Posted in Shop Talk | Comments Off

Shop Talk for July- Thanks for voting!

Posted on June 30, 2015 by tomdwyer

Thank You For Your Support! Voting ended on Wednesday for the 2015 Willamette Week “Best of Portland” issue, and thank you to everyone who voted for us as Portland’s Best Auto Repair! We know we moved from the top 5 … Continue reading →

Posted in 2015 July, Newsletter Columns, Newsletters, Shop Talk | Comments Off