Shop Talk- Here’s when it’s too late to pickup your car

New Button Shop TalkPLAN AHEAD for service in the Summer

We hate it when we’re too busy to accept a service appointment, but it happens.  In Summer, our busiest season, it can happen all too often.  Our article “Planning Ahead Protects You Summer” goes deep on the issue, but we want to raise the flag here again.  PLEASE plan ahead for your service!  We’re currently scheduling about a week out and we don’t have room to work in last-minute appointments, so if you know your vehicle will need service before a big Summer trip it’s best to book an appointment much earlier than you might think necessary.

When you can pick up your car

Our official hours are 8a-6p on weekdays and 8a-11a on weekends (for pickup and dropoff only), but that’s when we open and close the doors.  If you’re picking up your vehicle late in the afternoon, we’ll ask you to pick up by 545p so we can get all the cars pulled into the shop, close by 6p, and get our folks back home to their families.  Just something to be aware of! 

Comment-of-the-Month-ButtonComment of the Month

Client Paul A. was the latest to give us a Comment we never get tired of hearing…

“Thanks for all you do in the community!”

Glad to do it, Paul, and now’s the prime time to come out and see us all over Sellwood.  We’ll be at many of the SMILE Summer Music events, the Moreland Farmers Market, Sundae in the Park, and other stops ‘round town.  Here we are with our Magic Buttonizer at the latest Portland Parks concert at Sellwood Park, serving the people who will one day be our clients (give ‘em a few years yet).  We enjoy being a part of our wonderful Sellwood/Moreland neighborhood, and we’d love to hear your thoughts about our company, our service, your vehicle, or really anything you want to talk about.  Come on out and say Hi!

We also have a couple ongoing offers you might find valuable…

Feature- CNPCarbon Neutral Program

Our company’s commitment to the environment led us to partner with Bonneville Environmental Foundation to create our Carbon Neutral Program in 2007. Client members offset the carbon production of their vehicles for one year AND save 10% on Labor Charges here at the shop! It’s a win for you AND our environment and it’s been very successful… since we instituted the program our members have prevented over 1.9 MILLION POUNDS of carbon from being dumped into our air!

RefRew Program ButtonReferral Reward Program

Year after year, referrals from our existing clients are our greatest source of new clients, so we’ve tried hard to think of some way to appropriately reward people for their referrals.  Our solution is  our Referral Reward Program, where we make donations to the non-profit group of your choice to say ‘thanks’ for your generous referrals.  Here’s how it works…

Your reviews and referrals matter

AskForReviewButtonWe are constantly grateful for the supportive and loyal clients we have developed over the years.  Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve.  Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business.  If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or take a minute to write a review on YelpAngieslistGoogle, or the review site of your choice. Thank you!

Latest Automotive Recalls  

RecallListButtonAutomobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory.  When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages.  The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer.  The last month’s recalls are below, but clicking the button at right will take you to the full list at the NHTSA website.

This entry was posted in 2023 July, Newsletter Columns, Newsletters, Shop Talk. Bookmark the permalink.