Shop Talk- Vote for Tom Dwyer!

aaaShopTalkButtonVote For TOM DWYER AUTOMOTIVE- Best Auto Repair in Portland!

Vote-buttonThe Willamette Week “Best of Portland” issue is a city icon, the Bible of the Best in our beloved city.  We’ve been honored twice in it, once as “The Best Place For An Emotional Tune-Up” and once (a little more appropriately, in our opinion) as the “Best Place To Get Your Car Fixed”.  In past years the winners have been chosen by the Willy Week editors but this year they’re trying something a little different.  You, the readers, will get to vote for your favorites in almost 200 categories.  We’re asking for your vote in just one, though… “Best Auto Repair”.  We’re one of 5 finalists and would really appreciate your vote to put us over the top.  If you’d like RestOfNewsletterto help us out, go to the Best of Portland voting page and click the “Vote Now” link.  We’re in the Local Business/Services section under “Best Auto Repair”.  There are four other excellent shops in the running but we are selfishly asking for your vote for just us.  Hurry, because voting closes June 30!  (Unless you’re voting for one of those other guys; then voting closes July 15.)

Comment of the Month

 “You did it.  You gave an estimate for replacing front lower control arms and bushings.  It was done for slightly less.  Thank you!”   -Jory L.

Glad to do it, Jory.  When we give estimates it’s for a complete job done right.  Our estimates aren’t bait-and-switch sales tools, they’re intended to give you rock-solid information you need to make rational service and budgeting decisions.  We don’t give “bare bones” estimates to get you in the door and then call with additions we knew were coming all along.  Of course, there are always situations in which the unanticipated happens, but when it does we call our clients immediately to ask how they want to proceed, and we NEVER do work without your direct authorization.  Because we’re giving our most professional prediction of the job cost from the very beginning we very rarely have to change our initial estimates… we’re proud to say we’re on-estimate 98.77% of the time!

Our Referral Reward program- 

RefRewardsButtonWe continue to be amazed at the response to our Referral Reward Program, in which we make donations to the non-profit group of your choice whenever a new client comes to the shop through your referrals.  Just since January, we have made 34 donations totalling slightly over $1300 to the organizations our clients care about.  May was an especially strong month with 13 donations to these groups…

American Red Cross by Bruce P.

FACT (Families and Communities Together) by Jim L.

Oregon Humane Society by Marlene M.

American Heart Association (in memory of Jesse Rogers) by Nancy S.

Center for Appropriate Transport (in memory of Peter Bryner) by Nicole Potts

PKD (Polycystic Kidney Disease) Foundation by Veneta S.

Randall Children’s Hospital by Mark G.

Oregon Food Bank by Brad L.

Mercy Corps by Jay S.

KBOO Radio by Woods S.

Oregon Humane Society by Darrin F.

Oregon Food Bank by Seth W.

Oregon Food Bank by Sue F.

And don’t forget that these groups are eligible for $200 quarterly and $500 yearly awards as well.  We’d like to make a donation to the group YOU care about most… refer a new client to us today and we’ll get a check in the mail!

Your reviews and referrals matter

AskForReviewButtonWe are constantly grateful for the supportive and loyal clients we have developed over the years.  Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve.  Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business.  If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or take a minute to write a review on YelpAngieslistGoogle, or the review site of your choice. Thank you!

Latest Automotive Recalls 

RecallListButtonAutomobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory.  When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages.  The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer.  The last month’s recalls are below, but clicking the button at right will take you to the full list at the NHTSA website.

 

 

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