Category Archives: Shop Talk

Shop Talk- Who cares about your company’s vehicles?

We do everything we can to make sure our clients receive top-of-the-line mechanical service for their vehicles and personal service for themselves.  We hope we succeed, and we hope that’s what keeps you coming back.  But, did you know this … Continue reading

Posted in 2011 July, Business Fleet, Car Information, Newsletter Columns, Newsletters, Shop Talk, Uncategorized | Comments Off on Shop Talk- Who cares about your company’s vehicles?

Shop Talk- Planning for summer trips makes a difference

(Note:  We ran this article in last month’s Shop Talk, but we’ve had a surge of people this month getting their cars serviced and leaving on a trip the next day.  When we’re trusted with their vehicles we make sure … Continue reading

Posted in 2011 June, Newsletter Columns, Newsletters, Shop Talk, Uncategorized | Comments Off on Shop Talk- Planning for summer trips makes a difference

Shop Talk- Planning for summer trips makes a difference.

Summer driving season is on the way, and you may be one of the many people who are planning at least one summer road trip.  If you are, you’re probably also planning on having your vehicle checked before you hit … Continue reading

Posted in 2011 May, Newsletter Columns, Shop Talk, Uncategorized | Comments Off on Shop Talk- Planning for summer trips makes a difference.

Shop Talk- Why do we charge for diagnostic time?

There is a world of difference between a free estimate for known repairs and a diagnostic procedure for difficult, intermittent or technical problems. Accurate diagnosis of your vehicle’s troubles is imperative for precise estimates and to be able to provide … Continue reading

Posted in 2011 April, Car Information, Newsletter Columns, Newsletters, Shop Talk, Uncategorized | Comments Off on Shop Talk- Why do we charge for diagnostic time?

Shop Talk- Why don’t we pave the lot or wash your car?

For this month’s Shop Talk, we thought we’d let you look over our shoulders at a letter we wrote to one of our clients.  You probably know about the comment cards we leave in each vehicle after service.   (Please fill … Continue reading

Posted in 2011 March, Newsletter Columns, Newsletters, Shop Talk, Uncategorized | Comments Off on Shop Talk- Why don’t we pave the lot or wash your car?

Shop Talk- Turning left onto Tacoma is a BAD IDEA!

We do everything we can to bring you in and keep you happy, but sometimes keeping you happy means making it easy for you leave.  If you’re planning to take the Sellwood Bridge, traffic can make a left turn frustrating … Continue reading

Posted in 2010 August, Shop Talk, Uncategorized | Comments Off on Shop Talk- Turning left onto Tacoma is a BAD IDEA!

Shop Talk- Our NEW website is more than you might expect!

Every business has a website; but how many do you find useful?  A website should be more than an extended yellow pages ad with contact info and a mission statement… and our new website is more!  We’ve put a lot … Continue reading

Posted in 2011 Jan-Feb, Newsletters, Shop Talk, Uncategorized | Comments Off on Shop Talk- Our NEW website is more than you might expect!

Synthetic vs. Conventional Oil

Hi, I’m Tom Dwyer I hear many questions about synthetic oils versus conventional oil.  Many drivers think synthetics are too expensive, but I think there are three reasons that easily outweigh the extra cost… Synthetics are better for your vehicle … Continue reading

Posted in Car Information, Radio Spots, Shop Talk, Uncategorized | Tagged , , , , | Comments Off on Synthetic vs. Conventional Oil

Cleaning Dirty Fuel Injectors

We have had a rash of customers lately who have been sold fuel injection cleaning services by convenience oil change providers in a deceptive manner. A fuel injector is either a fixed or electronically controlled aperture, which atomizes pressurized fuel … Continue reading

Posted in Car Information, Shop Talk, Uncategorized | Tagged , | Comments Off on Cleaning Dirty Fuel Injectors

“Free Check Engine Light Scan”- The Scan Scam!

The “Scan Scam” is yet another way for you to be separated from your hard earned money! Since the late 70’s early 80’s Manufacturers have been providing drivers with a warning system for their vehicles malfunctioning control systems. Over the … Continue reading

Posted in Car Information, Shop Talk, Tom's Tidbits, Uncategorized | Tagged , , , | Comments Off on “Free Check Engine Light Scan”- The Scan Scam!