
Comment of the Month
This month’s Comment from Roxanne G. thanked us for something we just can’t promise to everyone…
“I had an 8a appointment and was pleased to have my car finished (oil change) by noon so I could rest at home.”
We’re glad we made Roxanne happy, but it’s not a level of service we can promise to everyone. In fact, we DON’T promise it to ANYONE! All our appointments are full-day, and you’ll hear your Service Advisor tell you to “Bring it in between 8a and 9a and plan to leave it with us for the day.” We may not NEED it for the full day, but we don’t know when it will be done when you drop it off. Each of our Techs handles 2-5 vehicles a day, and since we don’t know when they’ll get to any particular vehicle we can’t promise when it will be done. We call you as soon as your vehicle is finished, so the people who’s vehicles are done quickly/early have a pleasant surprise and an open rest-of-the-day… like Roxanne! We realize it’s much less convenient than a Quicky Lube, but what you lose in convenience you make up for with quality, craftsmanship, and actual attention to your vehicle. It’s worth the wait!
Our AT-HOME Halogen Fluid Test
Halogen headlights are much brighter than regular headlights, but do you know why? And, more importantly, do you know how to check this critical safety system yourself?
“Halogen headlights are brighter because of the special halogen photons they produce”, says Professor Arthur Sham of the Halogen Safety Institute in Spurious, England. “Halogen photons are heavier, and therefore slower than photons of regular light. That extra mass means extra illumination when they strike a surface. But as your halogen fluid ages, its ability to increase photon mass fades.”
While a new halogen light may be 50% brighter than a standard lamp, an older halogen can be up to 80% dimmer. In fact, if your halogen fluid is completely used up, the light from your headlights can actually be darker than the dark around it! Professor Sham explains that “…this fading, significant as it is, often goes unnoticed by drivers. Because the car is moving forward relative to the light from their headlights, the Doppler effect red shifts the wavelength of their headlights and they actually appear brighter from the driver’s point of view.”
Halogen headlights can be a bonanza for unscrupulous dealers or quick-lube shops looking to make a buck. “Some shops charge anywhere from $75 to $200 to check your halogen fluid,” says Arthur. “But there’s a simple test you can do for free at home that will give you the same results the pros get.” Here’s his home halogen test…
- You’ll need to perform the test on a dark night and on a flat surface
- Park your car about 4-5 feet from a flat, vertical surface like a wall or garage door.
- Get a glass of water, about 8oz will do. Use a glass without sloping sides as the angle of the glass can affect the test.
- Hold the glass of water in front of one of your headlights, about halfway between the vehicle and the wall
- Look closely for a spectrum near the shadow cast by the glass on the wall.
- No spectrum? You’re OK!
- See a spectrum? Get new headlights IMMEDIATELY!
Why does this work? “Regular light can only be broken into a spectrum by prisms”, says Arthur. “but in light that has passed through weakened halogen fluid, the bonds between the photons are weakened and the light beam is barely holding together. Passing it through a glass of regular water has the same splitting power as a prism.”
Along with regular checks of your plasma conduits and your inertial damping system, regular halogen checks will keep you on the road safely. To make sure you get in the habit, stop by the shop. We’ll test your halogen fluid for free, show you how to do it yourself, and give a free WashMan car wash coupon to anyone who asks for a halogen fluid test in April!
We have a couple ongoing offers you might find valuable…
Carbon Neutral Program–
Our company’s commitment to the environment led us to partner with Bonneville Environmental Foundation to create our Carbon Neutral Program in 2007. Client members offset the carbon production of their vehicles for one year AND save 10% on Labor Charges here at the shop! It’s a win for you AND our environment and it’s been very successful… since we instituted the program our members have prevented over 1.9 MILLION POUNDS of carbon from being dumped into our air!
Referral Reward Program–
Year after year, referrals from our existing clients are our greatest source of new clients, so we’ve tried hard to think of some way to appropriately reward people for their referrals. Our solution is our Referral Reward Program, where we make donations to the non-profit group of your choice to say ‘thanks’ for your generous referrals. Here’s how it works…
And just a couple other things to know…
Your reviews and referrals matter
We’re constantly grateful for the supportive and loyal clients we’ve developed over the years. Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve. Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business. If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or write a review on Yelp, Google, or the review site of your choice. Thank you!
Latest Automotive Recalls
Automobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory. When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages. The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer.