Comment of the Month
Client Linda S. had nice things to say on one of our Comment Cards this month…
“Thorough diagnosis and thanks for honoring the Warranty so professionally!”
Thanks Linda, and thanks for the opportunity to remind people about our warranty! We like to think we’re perfect, but we’re not, we’re just very, very good. When things rarely but inevitably go wrong, our 24-month, 24-thousand mile nationwide warranty is there to help make things right.
If you have a problem of any kind with our service…
Call us at 503-230-2300 and tell us what’s happening.
Explain the symptoms your car is showing.
If possible, schedule to bring your vehicle in while the problem is occurring.
Don’t worry about bringing your paperwork with you. We have all your records on file.
We will…
Inspect your vehicle and road test it with you if needed.
Deliver you back to home or work.
Analyze the cause of the problem.
Call you to keep you informed.
Repair the problem and get you back on the road again as soon as possible.
If you are out-of-town and have a problem, our nationwide warranty service can help. Call 877-252-4609 and explain what’s happening. They’ll refer you to a local shop that will take care of you.
Current Special Offers
This offer is just as simple as it sounds… take 10% off Labor Charges on all repairs (except oil changes) up to $100 max. Come on in and take advantage today, because it expires 4-30-23.
We also have a couple ongoing offers you might find valuable…
Carbon Neutral Program–
Our company’s commitment to the environment led us to partner with Bonneville Environmental Foundation to create our Carbon Neutral Program in 2007. Client members offset the carbon production of their vehicles for one year AND save 10% on Labor Charges here at the shop! It’s a win for you AND our environment and it’s been very successful… since we instituted the program our members have prevented over 1.9 MILLION POUNDS of carbon from being dumped into our air!
Referral Reward Program–
Year after year, referrals from our existing clients are our greatest source of new clients, so we’ve tried hard to think of some way to appropriately reward people for their referrals. Our solution is our Referral Reward Program, where we make donations to the non-profit group of your choice to say ‘thanks’ for your generous referrals. Here’s how it works…
Your reviews and referrals matter
We are constantly grateful for the supportive and loyal clients we have developed over the years. Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve. Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business. If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or take a minute to write a review on Yelp, Angieslist, Google, or the review site of your choice. Thank you!
Latest Automotive Recalls
Automobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory. When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages. The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer. The last month’s recalls are below, but clicking the button at right will take you to the full list at the NHTSA website.
