Shop Talk- One of our clients TRIPLED the effectiveness of her reviews!

RestOfNewsletterNew Button Shop TalkOne of our clients TRIPLED the effectiveness of her reviews!

 

 

Comment-of-the-Month-ButtonComment of the Month

Our Comment this month is an excellent 5-star review, but the interesting thing is how much further this client went with it…

“Brought my car here thanks to a friend’s recommendation and I was super happy with the service.  I got an oil change, new battery, and some maintenance work done.  The communication was friendly and honest from start to finish — I’ve found my new auto shop and will definitely come back for future auto needs!”

We first saw this review on Yelp, but then we were surprised to find it on Google as well and surprised again to find it on FaceBook!  Client Sarah V. (or Sarah Beth, or Sara Tate, or S.V.) not only wrote this generous review but posted it on THREE different review sites, and we can’t be thankful enough.  Small businesses live and die by their reviews so we’re very grateful anytime anyone says something good about us, but reposting a review three times REALLY gets the word out and is just going above-and-beyond. Thank you to EVERYONE who takes the time to review our shop, but three particular thank-you’s go out this month to Sarah!

(BTW, while the overwhelming majority of our reviews are 4-and-5 stars we DO get the occasional bad review.  If you’re curious, we’ve gathered all of them together in Our Bad Reviews.  Take a few minutes to exercise your schadenfreude muscles!)

Current Special Offers

Thanks to the incredible support of our clients, Tom Dwyer Automotive Services has stabilized somewhat during this Covid Crisis but we are still far from confident.  To reflect the progress so far yet still realizing the long road ahead, we’re slightly reducing our biggest-ever discount.  We’ll continue offering “33% Off Labor” through the end of May, but on June 1st we’ll change to 30% OFF Labor Charges.  This is still an amazing offer we normally couldn’t afford to make, but right now it will help stretch your money while keeping our company healthy for the long term.  Act now for your greatest savings, because as the economy (hopefully!) improves we’ll continue to slowly reduce the discount back to sustainable levels.

Offer expires 6/30/20
$60 maximum value
You must tell us you want this offer WHEN YOU SCHEDULE YOUR SERVICE!
Offer is VOID AFTER SERVICE IS COMPLETE

We also have a couple ongoing offers you might find valuable…

SPECIAL CNP MEMBERSHIP OFFER!

We’re building a 100% Carbon Neutral Vehicle Fleet, so we want YOU to sign up right now!  This isn’t some cynical ploy to use Climate Change to benefit our company.  WE DON’T MAKE ANY MONEY FROM THIS PROJECT; ALL YOUR MEMBERSHIP FEE GOES TO BONNEVILLE ENVIRONMENTAL FOUNDATION TO PURCHASE YOUR CARBON OFFSETS.  In fact, though we’re very glad to do it, we lose money on each membership… that 10%-discount-on-Labor-Charges comes straight out of our pocket for the whole year of your membership!  So come on, hurt us but help the planet… join our CNP TODAY!

Sippers (hybrids, electrics, etc)-  Normally $30-  NOW $20

Drinkers (most types of cars)-  Normally $50- NOW $40

Guzzlers (SUVs, land yachts, etc)- Normally $90- NOW $60

Feature- CNPCarbon Neutral Program

Our company’s commitment to the environment led us to partner with Bonneville Environmental Foundation to create our Carbon Neutral Program in 2007. Client members offset the carbon production of their vehicles for one year AND save 10% on Labor Charges here at the shop! It’s a win for you AND our environment and it’s been very successful… since we instituted the program our members have prevented over 1.9 MILLION POUNDS of carbon from being dumped into our air!

RefRew Program ButtonReferral Reward Program

Year after year, referrals from our existing clients are our greatest source of new clients, so we’ve tried hard to think of some way to appropriately reward people for their referrals.  Our solution is  our Referral Reward Program, where we make donations to the non-profit group of your choice to say ‘thanks’ for your generous referrals.  Here’s how it works…

AskForReviewButtonYour reviews and referrals matter

We are constantly grateful for the supportive and loyal clients we have developed over the years.  Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve.  Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business.  If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or take a minute to write a review on YelpAngieslistGoogle, or the review site of your choice. Thank you!

RecallListButtonLatest Automotive Recalls  

Automobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory.  When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages.  The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer.  The last month’s recalls are below, but clicking the button at right will take you to the full list at the NHTSA website.

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