Comment of the Month
Ann N. wrote on her Post-Service review card…
“I appreciated the transportation home while the work was being done.”
You’re welcome Ann, and we’re very glad to do it. But the reason Ann’s comment is featured is that on the same day we received, our shuttle driver found himself driving a client who didn’t (until that day) even know we have a shuttle service. If our clients don’t know about our services, it means we’re doing a bad job telling you! So just in case you haven’t heard, we offer a FREE Courtesy Shuttle for our clients! It runs BY APPOINTMENT so you must tell us so we can schedule you a ride, but we can always get you a ride if you need it. Just ask your Service Advisor about it on your next service, and Tom Dwyer will get you going!
(Unfortunately, if you’re reading this now, we stopped offering our Courtesy Shuttle Service in July 2021. Please call our Service Advisors at 503-230-2300 for details.)
Referral Reward Program
Our Referral Reward Program is how we say “thank you” to the clients who recommend our shop to their family and friends. When a new client comes in and gives your name as a Referral Source we’ll make a donation to the non-profit group of your choice, and all selections are eligible for our $1,000 Yearly Award as well. It couldn’t be easier!
We’ve made 10 donations for $335 since our last count; a total of 668 donations totaling $28,476 since the program began! Here’s who our clients chose to help in February…
Oregon Humane Society by Sean G. & Sara F. Central City Concern by Diane P.
Greater Than by Matt H. Oregon Food Bank by Miranda E.
Planned Parenthood by Ronald K. Oregon Wild by Florence B.
Our Current Special Offers…
Get your first Minor Interval Service (MIS) with SYNTHETIC oil for the same price as our MIS with CONVENTIONAL oil!
One of this month’s Feature articles explains why Synthetic Oil is better for you, your vehicle, and the planet, and we want to help you make the jump. If your vehicle currently uses conventional oil, we’ll give you your FIRST Minor Interval Service with Synthetic oil for the same price you’ve been paying for our MIS with Conventional oil!
Get a FREE CNP Membership with any job with $300 or more in Labor charges
Members of our Carbon Neutral Program (CNP) save 10% on Labor Charges at our shop, which means any job with $500 (or more) in Labor always pays for a CNP membership. But in conjunction with this month’s newsletter article on our CNP we’re making it even easier… if your service has as little as $300 in Labor charges, we’ll give you your one-year membership FREE!
We also have a couple ongoing offers you might find valuable…
Carbon Neutral Program–
Our company’s commitment to the environment led us to partner with Bonneville Environmental Foundation to create our Carbon Neutral Program in 2007. Client members offset the carbon production of their vehicles for one year AND save 10% on Labor Charges here at the shop! It’s a win for you AND our environment and it’s been very successful… since we instituted the program our members have prevented over 1.9 MILLION POUNDS of carbon from being dumped into our air!
Referral Reward Program–
Year after year, referrals from our existing clients are our greatest source of new clients, so we’ve tried hard to think of some way to appropriately reward people for their referrals. Our solution is our Referral Reward Program, where we make donations to the non-profit group of your choice to say ‘thanks’ for your generous referrals. Here’s how it works…
Your reviews and referrals matter
We are constantly grateful for the supportive and loyal clients we have developed over the years. Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve. Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business. If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or take a minute to write a review on Yelp, Angieslist, Google, or the review site of your choice. Thank you!
Latest Automotive Recalls
Automobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory. When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages. The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer. The last month’s recalls are below, but clicking the button at right will take you to the full list at the NHTSA website.
