Comment of the Month
This month, Deanna D. had some nice words…
“I’m stunned! I expected another $200 tab, but not so! You went above & beyond on my car. You discounted service that I expected to pay for. Thanks! It really helps!”
We were very glad to put on an extra discount for Deanna. Auto care is expensive and we are very definitely a for-profit shop, but we aren’t tyrants. Our Service Advisors are able to make adjustments to a client’s bill when warranted. Since they AREN’T ON COMMISSION they have the freedom to do it without eating into their own bottom line. It’s just one of the advantages of dealing with a shop that puts YOUR NEEDS ahead of our shop’s bottom line!
Tom Dwyer goes viral
You may or may not know that we have a Tom Dwyer Facebook page. We really encourage you to follow us… it’s all the same fun stuff you find in our newsletter, but dripping into your Facebook page all day! We wanted to tell you about one post we had recently that really took off. George Kent made a profound observation in his impeachment testimony: “You can’t promote principled anti-corruption action without pissing off corrupt people”. It was such a beautiful, succinct thought that we memed it up (we heard it as ‘you can’t fight…’ rather than ‘you can’t promote…’, so our quote was a little off) and posted it. We get about 100-500 people looking at our Facebook posts, but this one really took off… as of today (Nov 22) George’s thoughts have reached 396,191 people! Amazing! If you’d like to keep the chain going then just click here for the meme and share it with your friends. And follow us on Facebook!
Referral Reward Program
Our Referral Reward Program is how we say “thank you” to the clients who recommend our shop to their family and friends. When a new client comes in and gives your name as a Referral Source we’ll make a donation to the non-profit group of your choice, and all selections are eligible for our $1,000 Yearly Award as well. It couldn’t be easier!
We’ve made 9 donations for $272 since our last count; a total of 651 donations totaling $27,894 since the program began!
Here’s who our clients chose to help in November…
Planned Parenthood of Col/Wil by Jennifer P, Mary F., and Lindsay W.
Meals on Wheels by Rhoda E. Friends of Tryon Creek by Zorwin M.
Hygiene 4 All by Sandra C. (see their article in this months newsletter!)
St. Mary’s Academy by Dena S. Oregon Food Bank by Kim C.
Nature Conservancy by Ann K.
Our Current Special Offers
Save 20% on Labor Charges on existing service recommendations
We don’t force repairs on our clients… we’ll tell you if something needs to be done immediately or if it can be put off for a while. But those things that can be put off for a while can’t be put off forever! If there’s a service recommendation in your file and you’ve been putting it off, now’s the time to take care of it at a hefty discount!
Winter Preparation Service Package
No matter the season, we recommend our Comprehensive Inspection to tell you exactly what your vehicle needs to operate at its best, but with Winter on the way you may just want reassurance on some of the biggies. Our Winterization checkup includes…
- No charge 90-point vehicle inspection
Then choose any ONE of these discounts if your vehicle needs it…
- 1/2 OFF- Coolant/antifreeze flush and service (Normally $185)
- 1/2 OFF- Battery service (Normally $50)
- 1/2 OFF- Alignment- If you buy your winter tires from us (Normally $110)
We also have a couple ongoing offers you might find valuable…
Carbon Neutral Program–
Our company’s commitment to the environment led us to partner with Bonneville Environmental Foundation to create our Carbon Neutral Program in 2007. Client members offset the carbon production of their vehicles for one year AND save 10% on Labor Charges here at the shop! It’s a win for you AND our environment and it’s been very successful… since we instituted the program our members have prevented over 1.9 MILLION POUNDS of carbon from being dumped into our air!
Referral Reward Program–
Year after year, referrals from our existing clients are our greatest source of new clients, so we’ve tried hard to think of some way to appropriately reward people for their referrals. Our solution is our Referral Reward Program, where we make donations to the non-profit group of your choice to say ‘thanks’ for your generous referrals. Here’s how it works…
Your reviews and referrals matter
We are constantly grateful for the supportive and loyal clients we have developed over the years. Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve. Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business. If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or take a minute to write a review on Yelp, Angieslist, Google, or the review site of your choice. Thank you!
Latest Automotive Recalls
Automobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory. When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages. The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer. The last month’s recalls are below, but clicking the button at right will take you to the full list at the NHTSA website.
