Thank You For Your Support!
Voting ended on Wednesday for the 2015 Willamette Week “Best of Portland” issue, and thank you to everyone who voted for us as Portland’s Best Auto Repair! We know we moved from the top 5 nominees to the top 3, but we won’t know the winners until the July 15 Willy Week comes out. That doesn’t matter right now, though, because t
his is an opportunity to thank you all for the continued support, interest, and goodwill you’ve shown to our shop over the years. We try our absolute best to provide quality service based on respect for you and your priorities, and it means the world when people appreciate our efforts. We will do everything we can to maintain the standards you expect and that we are proud to provide. Thank you for your continued support and we look forward to serving you for years to come.
Referral Reward Program
Our Referral Reward Program is our way of saying “thanks” to our loyal clients who recommend our services to people they know. Everytime a new client comes in from an individual referral, we call the person who made the referral and make a donation to the non-profit group of their choice. It’s working well so far… this year, we’ve made 47 donations totalling $1955 including our first Quarterly Award of $200. Here are the groups who benefitted in July… send us a new client today to get your group on the list too!
Bicycle Transportation Alliance
Oregon League of Conservation Voters
Comment of the Month
This month’s comment comes to us from one of our very few less-than-5-star Yelp reviews. Anne M. wrote:
“They are always booked.”
Not true, Anne, but if you tried to schedule a short-notice appointment during summer, we can certainly understand how it could seem that way! Often, people don’t realize that the auto repair industry has peak busy times… since people are getting their vehicles ready for summer we are operating at maximum capacity. We’ve written a article explaining this in detail, but the take-away is that planning ahead during our peak season makes it easier to accommodate YOUR needs on YOUR schedule. We always take emergency situations immediately and our clients rarely have to wait more than a day or so for an appointment at ANY time, but Anne’s comment reminded us to remind you… if you plan far enough ahead, we are almost NEVER booked!
Your reviews and referrals matter
We are constantly grateful for the supportive and loyal clients we have developed over the years. Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve. Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business. If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or take a minute to write a review on Yelp, Angieslist, Google, or the review site of your choice. Thank you!
Latest Automotive Recalls
Automobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory. When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages. The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer. The last month’s recalls are below, but clicking the button at left will take you to the full list at the NHTSA website.
