Comment of the Month
One of our clients said, “Instead of getting my car fixed, I’d rather come down and hang around with the staff- kind of like ‘Cheers’ where everybody knows your name.”
We work very hard to be mechanical experts, but we also know the personal touch makes ALL the difference. We don’t push our people to be fake-friendly and plastic smiles; we hire intelligent, experienced people and 
let them build their own relationships with clients, and it’s great to hear when a client says we’ve achieved it. It this Holiday season, we’d like to say how valuable ALL our clients are, and how much we value the relationships we’ve built with each and every one. From all of us at Tom Dwyer Automotive, we offer our best wishes to you, your family, and friends, and we look forward to continuing these wonderful relationships into 2016 and beyond. Happy Holidays to everyone!
Your Next Dashboard
Are you still coming to terms with touch-screen controls on your car? If Delphi, the auto electronics maker and PureDepth, a New Zealand graphics company have their way, you’re about to get even further behind the curve. At the January CES expo in Las Vegas they’ll be debuting a full 3D display on their dashboard screen. They swear it’s more than just showiness, but that it’s designed to tackle the problem that we’ve certainly never heard of. “Normally traditional instrument displays present different images to the left and right eyes,” said Darryl Singh, PureDepth CEO. “On longer trips drivers can experience headaches, eye strain and sometimes even nausea.” Hmm. Well, keep an unstrained eye out for this new tech, which could be annoying you in your next new vehicle.
Referral Reward Program- Third Quarterly Award
Our Referral Reward Program is our way of saying “thanks” for your generous referrals without actually bribing you to make them! Every time a new client tells us you referred them to us, we’ll call you up and ask which non-profit group you’d like us to make a donation to. Although December was a great month as far as the number of people who came in from referrals, we weren’t able to make as many donations as we would have liked because we weren’t able to connect new clients to individual referrals. People kept saying they were referred by a “friend”, “neighbor”, or “co-worker”! If you’re going to refer people (and please do!), please make sure they know to tell us you sent them or we can’t donate to your cause (and we want to!) Even though it has been slower than in months past, we were able to make 5 donations this month totaling $155 to the following groups…
Neighborhood Partnerships by Margot J. (twice!) Union Gospel Mission by Joy S.
LifeWorksNW by Mike S. Oregon Food Bank by Mark L.
That makes $4080 in donations to 68 groups in 2015 alone, and $9710 to 152 groups since the program began. Now that it’s December we get to boost that total even more with our third quarterly award. The groups our clients selected for the past three months are pooled and we choose one of these groups for a quarterly award of $200. While we try not to pick a group so large that our donation wouldn’t matter and we try to stay with local groups, there aren’t really any stringent criteria for the winner. We try to pick a group that’s doing strong, valuable work in the community and making a difference in the lives of individuals or all of us here in the Northwest. This quarter’s winner fits on all counts, so without further ado let us announce the winner of 2015’s third quarterly award…
>>>>> p;ear <<<<<
This Portland group with the odd name is dedicated to mentoring homeless youth, with the idea that it takes more than solving the immediate physical problems to create a permanent change. From p;ear’s website…
“p:ear builds positive relationships with homeless and transitional youth through education, art and recreation to affirm personal worth and create more meaningful and healthier lives. Each year our programs serve almost 900 homeless and transitional young people ages 15 to 24.
p;ear STRENGTHENS LIVES
To truly exit homelessness, kids must develop the internal strength, skills and foresight to make healthy choices. p:ear provides a safe, non-judgmental environment in which youth are trusted to outgrow unproductive and harmful behaviors. We offer individualized mentoring and education programs in a safe, reliable setting designed to foster trust, build self-esteem and to teach homeless and transitional kids – who all too often are regarded by society as disposable, “hopeless cases” – that they are valuable individuals with a future who have something vital to contribute to this community.
p:ear staff and volunteers serve as mentors, friends, and role models, while p:ear’s unique programs create opportunities for young people to grow intellectually, express themselves constructively, communicate in positive ways and engage in meaningful interactions with the larger community of Portland. This is not work that can be accomplished in the short-term. These are relationships based on trust that take years to cultivate and require enormous dedication to sustain.
We are committed to being there for p:ear youth over the long-haul to share failures and successes, mundane events as well as life-altering milestones.
p:ear mentors youth through education, art and recreation. Learn more about p:ear programs here.
Make a difference in the lives of p:ear youth: volunteer or make a gift. p:ear is a 501(c)(3) organization and gifts are tax-deductible. p:ear’s tax ID/EIN is 93-1327944.”
Your reviews and referrals matter
We are constantly grateful for the supportive and loyal clients we have developed over the years. Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve. Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business. If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or take a minute to write a review on Yelp, Angieslist, Google, or the review site of your choice. Thank you!
Latest Automotive Recalls
Automobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory. When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages. The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer. The last month’s recalls are below, but clicking the button at right will take you to the full list at the NHTSA website.
