Popcorn- Australia’s Evil Anti-Dwyer

We hope you know how hard we work for you to enjoy your experience with Tom Dwyer Automotive.  If you EVER have a complaint or suggestion for how we can improve, WE WANT TO KNOW.  Use the phone, email, snailmail, or the comment cards you get in your front seat after service, just PLEASE TELL US and we’ll fix it if we can.  But… what does it look like when a company goes to the dark side of customer service?  This exchange between a company and customer in Australia gives you a terrifying hint.  Here’s the basic story with the email exchange, and this is the appearance of the inept manager on Australian TV.