- “No upselling or mainsplaining. As a woman, I appreciate this!”
- “Been going here for years. I trust no one with my Volvo but Tom Dwyer people. You guys rock!!!”
- “I really appreciated all aspects of my experience- it’s fixed, you caught other repairs needed, done faster than anticipated, and staff interactions and communications were EXCELLENT! I have my mechanics!”
- “We appreciate Tom Dwyer contributing to the Sellwood/Moreland community. Love supporting your business!”
- “I was grumpy picking up my car and your staff was super nice. I really appreciated that!”
- “You test fluids before recommending flushes, eliminating unneeded services and $$$. Thank you!”
- “I was very pleased with what and how things were explained to me and impressed at how clear it was that this business keeps the customer’s best interest at heart- rare and appreciated!”
- “Most people approach auto repair with trepidation and fear over being overcharged for unnecessary work. So glad I found you on KPOJ years ago, and continue to recommend to all!”
- “Service businesses of your conscientiousness, skill, and attitude are special. Thank you for being!”
- “Great work. Treated fairly, which as a woman isn’t always the case at auto shops.”
- “I am proud to be a part of the customers of Tom Dwyer. I feel like I am helping support hard working people.”
- “Love your shop! I DEEPLY appreciate the warmth of your employees.”
- “Great service from start to finish. Great Service Writers, great Techs, all superb from start to finish.”
- “It’s refreshing in this day & age to deal with a company of integrity. Had scheduled a 50K service. Staff determined that not all prescribed service (eg. fluids) was necessary because were done previous adequately in advance. Who does that? Tom Dwyer!”
- “Are you kidding? You have it DOWN! You are now my auto service… the frosting on the cake was when I saw all your great masked bobbleheads!”
- “Like unto a dream”
- “I appreciate your bringing me home and returning the car to Sellwood Harbor. It all contributes to my being able to continue driving.”
- “Your Service Advisor identified 2 expensive items that you could have fixed that you suggested might be covered by dealer warranty- AND THEY WERE. This showed me that you were more concerned about me, the customer, than profit. I’m sold!”
- “I so much appreciate, in a time of uncertainty, that I am certain of my confidence in the TDASI team!”
- “I appreciate the warmth with which your advisors treated me. Respectful, kind, supportive- all great attributes for a woman to feel confident about an ‘expensive’ repair. Thank you!”
- “Our friends in NE Portland told us how lucky we were to live near Tom Dwyer.”
- “Your integrity makes me a loyal client.”
- “The service is superb even at the time of the virus.”
- “Dean was great! I though I needed a new hybrid battery pack. Dean made sure we ran a diagnostic first. Determined I needed a firmware update instead, pattery pack was fine. Saved me $3000. GREAT FIRST IMPRESSION!! :)”
- “I’m happy to have been introduced to you- you’ve performed beyond my expectations!”
- “Keep doing what you’re doing. Our car has never driven so smooth… top notch!”
- “Was very impressed with the post-service sanitizer wipe down.”
- “I drive from Beaverton to use you guys because of how kind and honest you guys are. I’m a student and you always find ways to save me money.”
- “My dog almost never takes treats fron anyone, but did from you guys!”
- “Great to know there’s still a few real diagnosticians out there!”
- “Jeffrey Epstein didn’t kill himself.”
- “It’s good to have a personalized car service. Some shops are very impersonal. The driver who gave me a ride home was fun to talk to. It was good to see Ken at front desk. The bathroom looked clean. The mechanics did not do unnecessary things!”
- “My observation is that Tom Dwyer employees feel like the good parts of family, warm, grateful, patient.”
- “Your Service Advisor acknowledged a mistake & fixed the problem quickly.”
- “You’ve done an admirable job of keeping my 1990 Toyota pick-up running for the 14 years I’ve lived in Portland.”
- “This last service on our Honda Civic improved engine performance noticeably. It runs much more smoothly, like it was new!”
- “Always reliable, courteous, no ‘tude ever even if something goes awry.”
- “1) Love the gummi candies, 2) I am so DAMN GLAD to see a mechanic crew who treat women with respect and clearly explain things to ALL humans who have questions & may not ‘speak car’, 3) I appreciate your straightforward mechanics. I feel like I can trust them.”
- “I appreciate the willingness to explain repairs & sequence of them. It’s the customer care that makes me come back again & again”
- “My car is running like new! AND I’m getting 9mpg more than before!”
- “Ken really helped navigate a difficult warranty repair and got them to cover most of the costs. Ken is a true professional. Thanks Tom!”
- “Dwyer’s was very helpful to us on a short notice drop in. Starter went out Sunday, and we planned a camping trip for Tuesday. We were able to have our car repaired that day (Monday) and enjoyed our camping trip. Thank you!”
- “Brian F. recommended me, and I’m just sorry I waited so long!”
- “Taking a vehicle to Tom Dwyer is an ENJOYABLE EXPERIENCE!”
- “You are our automotive wizards! Honest, detailed, accurate, good communications!”
- “What a great day! Thanks to your amazing skill, attention and resourcefulness, my bill was $410 less than my original estimate! I am thrilled– THANK YOU! Yet another reason why I love Tom Dwyer Automotive.”
- “ALWAYS happy with the service. No one ‘likes’ to deal with car issues, but it’s a great experience here.”
- “Availability, respectful, funny, thoughtful when taking my questions.”
- “I appreciate knowing that you’ll keep our cars running with little problems, as you look ahead to needed maintenance and let us know and decide what to do when needed.”
- “I always feel it’s easy for me to ask questions as a woman without feeling to be made stupid. If something goes wrong- in your communication or service- you make it right. Sometimes with no charge- love it!”
- “As a first time customer, I was very satisfied with the thoroughness of your services.”
- “Your commitment to the community is also a reason for my choice to switch to you (from Broadway Toyota)”
- “The last time you did the service, you did it right the first time. I like it when something major like this is done and I don’t have to come back because something isn’t right. Fixed right the first time means a lot to me.”
- “The first time I brought a car in for work, I was discouraged from paying for expensive repairs that would only be temporary. A first in my car-owning experience!”
- “BEST EXPERIENCE at a shop! You were perfect. Thank you!”
- “More than anything I appreciate your honesty about what needs to be done and what doesn’t. You also seem to understand that we don’t all have enough $ to do the cosmetic repairs and you never push it.”
- “I appreciated your staff’s courtesy & friendliness. I had a question as to whether work was adequately completed and Dean took the time to explain and patiently work with me. I will return next time I need work done.”
- “I will go back due to friendly staff who don’t seem sleazy.”
- “You guys even changed my clock! You’re great, always. And respectful. And kind. Bravo!”
- “I trust ya’ll more than anybody else.”
- “Sense of humor.”
- “Honest, professional, thorough, and fairly priced.”
- “Bernard’s Garage closed and they recommended Tom Dwyer Automotive Service”
- “I wanted to thank everybody yet again for your lifesaving help with my Saturn!”
- “You have excellent ratings, you speak simply, and you share important information.”
- “Expectations exceeded as always. Thanks!”
- “Because it is the best- I travel from Troutdale for your service. Thank you!”
- “My car is under warranty but if it needs repair I will bring it her instead of a dealership. I trust service, techs, and integrity of the shop!”
- “The work was done more quickly than expected and under the quoted cost.”
- “My mother recommended you!”
- “Your representative recommended I consider trading in my 2012 Nissan Juke because it was having too many problems. I TOOK HIS ADVICE!”
- “Trust- You folks are an an alternative universe of light compared to the Evil Empire of many Auto Repair shops!”
- “I’m never treated as if I’m a ‘stupid woman’ that can’t understand cars”
- “I was very pleased that Josh was able to show me where my coolant overflow bottle was so that I won’t let it run out of fluid again. Thanks so much for great service!”
- “Good, trustworthy service and I like supporting local business”
- The card at left was hand made by client Smith E. No words, but none needed. Thanks Smith!
- “You provide honest estimates and needed repairs only”
- “I continue to choose Tom Dwyer Automotive because I have always been completely, 100% satisfied with your service in every way. When I bring my car to you, I know it’s in the best possible hands- and the customer service staff members (behind the desk) are always so cordial, friendly, and nice.”
- “You are the only shop we have used during our family’s 20 years in Portland.”
- “I asked that you treat me like I was your mother, and I think you always have.”
- “We needed a major repair (front axles) and trusted you to do it well. Price was even a little less than the estimate we received.”
- “You appear to justifiably deserve your 5-star rating!”
- “Thanks for your Referral program. It’s a “win-win” situation!”
- URGR8!
- “I knew you had a case with crystals in it”
- “I feel like I have a fleet of sons looking after my best automotive needs, and I appreciate the personal touch!”
- “Having my car maintained by Dwyer is a very positive experience- I much prefer it to the dealership.”
- “Thanks for the painted door. It looks nice!” (If that doesn’t sound like much of a comment, then read this article. We actually read your comments, and take action on your suggestions!)
- “When we moved to Portland we asked around for a trusted mechanic and five different people recommended you!”
- “Because Tom Dwyer don’t fix what ain’t broke!”
- “Because you FEEL THE BERN!”
- “Your mechanics actually found why my old Saturn is running rough. Two other shops, including a Chevy dealer, did not do that!”
- “While it turned out my car may need major work, I’d been informed it was coming. So even though the work was needed sooner than expected, it was not a huge surprise. I’d been planning for the expense. Thanks!”
- “You communicate well, are honest, and give terrific service at a reasonable price. Keep it up!”
- “Because your advice is sound, your mechanics are good, and your customer service is unmatched in my 40 years of car ownership!”
- “I’d like to thank the counter staff who gave me an article to read about buying a used car and advice on how to start looking.” (Glad to do it! It’s just of the many articles we’ve written on various aspects of auto ownership, all available on our website.)
- “By now you know our car better than we do. You are our kind of people, the kindness, humor, integrity, generosity, warmth, intelligence (and overall cuteness) will keep us coming back every time, every car. I always come away from your shop loving America!”
- “All your workers have a capacity for expert work, and you do it WITH HEART! I deeply appreciate knowing my car and I will be well taken care of.”
- “I used you years ago, but moved too far away. Now I’m retired, I can spare time for the commute- and I like where you advertise! This is VERY important to me!”
- “Social and class conscious business run in the manner that complements and honors the work, the worker, and the customer.”
- “I come all the way from Albany to see you. I think that says a lot.”
- “Thank you for finding the tiny foreign body in that tire that others missed!”
- “You did it. You gave an estimate for replacing front lower control arms and bushings. It was done for slightly less. Thank you!”
- “I count on your guidance to maintain a reliable car. I appreciate the practical pros/cons of when to repair something.”
- “First visit was great! You’re my new mechanic!”
- “I so appreciate everyone’s kindness and care, in addition to having a top performing vehicle.”
- “My old mechanic in Bellvue, WA, Greg’s Auto, recommended Tom Dwyer when I moved to Portland.”
- “Internet and online reviews, and I agree. Well done!”
- “Recommended by 5 friends!”
- “Overheard Tom give his philosophy of doing business to some radio people while at Schondecken’s Coffee”
- “Thanks for always having our car done earlier than you say it will be finished!”
- “You do a good job when you say you’re going to do it. It’s stress-free auto care. I love it!”
- “The best service I’ve experienced anywhere on the planet!”
- “My car broke down and my Mom is a customer of yours. Easy decision!”
- “Quality, reliability, trustworthy, working-class proud, and again, trustworthy. There is no other business I trust as much as Tom Dwyer.”
- “I like your commitment to living-wage jobs, your integrity, and excellent workmanship.”
- “Because I trust Tom and his employees, and that is hard to come by”
- “Recent repair was good example of how well your company stands behind your service work”
- “We met someone at a Thom Hartmann event and decided it was worth driving from Troutdale to have a trusted mechanic look after our car. We have not been disappointed! You exceeded our expectations and your shop vibrates with integrity! It was a great experience and I feel safer in my car as a result.”
- “I inherited you from my son who has trusted you for 15 years. Now I know why!”
- “Personal approach to automotive repair. I don’t feel like a number.”
- “Have a bicycle on-site to offer in place of a courtesy car ride.” (We sort of have a solution to this… we’ve partnered with Bike Commuter to have one of their rental bikes available for our clients. It won’t be replacing our Courtesy Shuttle, but it’s coming summer 2014)
- “I’ve had great success with smaller, non-dealership auto shops.”
- “You are wonderful. This time you probably saved me from an accident or breakdown on the way to California. Thank you!”
- “You do good, honest work, and you have NOT left any loose lug nuts!”
- “Way back when, it was the convenience. After 17+ years, it’s your integrity, skill, and timeliness. (And convenience is still nice!)”
- (To be honest, this particular response isn’t from a comment card… Kathleen M. chose to write her own thank-you letter to us, and we’re very proud of her comments) “Dear Mr. Dwyer- I commend you on conducting your business in a very professional manner. I’ve received consistently good service for several years. Your staff is courteous, friendly, and knowledgeable. I appreciate dealing with an automotive service which provides fair, honest, and ethical treatment of its clientele. Thank you!”
- “We always feel like the work is good and the price is fair.”
- “Reliable, easy to make an appointment, easy phone number to remember and a human answers!”
- “Reviews on AngiesList and Yelp. They were spot on… you guys rock!”
- “I trust the staff completely and feel very secure knowing you are there”
- “Initially I thought it sounded too good to be true, so I decided to try it out for myself. SOLD for many years!”
- “Recommended by my previous mechanic who retired”
- “Too many suggestive sales at Jiffy Lube”
- “Recommended by Marque Motors, and you laughed at my jokes”
- “It was worth the drive from North Portland. I’ll be back!”
- “Longtime customer- I trust your recommendations. Great service!”
- “I always leave your shop feeling confident I was not sold anything I didn’t really need, even when I spend close to $800.”
- “Very much appreciate the standard protocol of multipoint inspections AFTER the work is completed!”
- “REALLY really appreciated you taking my car to the dealer for me for factory recall issue. That was huge and creates loyalty big time!”
- “Our whole family only uses your service for our vehicles.”
- “I believe you are very ethical by telling me I didn’t need something repaired that didn’t need it. I would have never known!”
- “I’m glad you take care of my OLD car so well!” (Thanks, Paula. Although we don’t start NEW relationships with vehicles older than 15 years, we continue servicing our EXISTING clients’ older vehicles as long as it makes economic sense for them.)
- “You don’t SELL me stuff, you educate me!”
- “TRUST, proven by my years of experience with you”
- “When Drew called to tell me I needed $1000 worth of repairs, of course I was not happy but I knew that I could trust your company. Thank you for that!”
- “I sing with the Bach Cantata Choir, and last year you featured us on one of your calendar pages.”
- “Because you are unfailingly helpful, good-humored, and trustworthy.”
- “I like having a tech rep explain the repairs and their priorities for safety and expense.”
- “I asked other Subaru owners and 2 out of 5 said ‘Dwyer'”
- “Your shop verified my opinion that service recommended by the dealership was unneeded. Thanks for your help!”
- “Because you keep my car running spectacularly in its 14th year!”
- “I feel that you tell me what I need to do on my car and not just sell me on what I ‘might’ need like the dealers.”
- “Your team is honest, professional, and courteous. They do an awesome job on my car and they don’t make me feel like an idiot when I don’t understand something.”
- “What I’ve always valued at Dwyer is good workmanship and clear guidance on keeping my car working reliably.”
- “Your team is awesome from front desk staff to shuttle service driver.”
- “I’m a leftie promoting local businesses.”
- “Because you’re the best! And dealerships are a bunch of crooks!”
- “Thought the Yelp reviews were too good to be true but you definitely exceeded my expectations. Excellent customer service and the shuttle made it all very convenient. Never had this kind of experience with a car repair place!”
- “Cuz I’d be nuts if I didn’t!”
- “Have been a loyal customer for the 10 years I lived in Portland. Don’t remember why I came in, but I just know why I stayed.”
- “We appreciated the honesty and recommendation NOT to fix our car! We’ll be back in with our next car.”
- “We heard that you were the best in Portland, and we’ve not been disappointed!”
- “It’s like having a happy new car. So much better than my last mechanic shop!”
- “Your 5-star rating on both AngiesList and Yelp is impressive!”
- “The actual cost came in well under the estimated cost! Great!”
- “I wouldn’t have thought a $1000 repair would have elicited PRAISE from a customer!”
- “I especially liked the VERY qualified person at the counter explaining all that was and was not done to my car.”
- “Thank you guys again for helping me find the path to the park where my dog, Sandy, could play.”
- “My personal thanks for supporting Carl In The Morning!”
- “Disappointed with dealership service, found you online.”
- “The rock case, the politics, and the service.”
- “Your service is always professional, thorough, helpful, and done to perfection. It instills confidence.”
- “Because of Obama party in 2008.”
- “Even with the potentially scary repairs you made the nervousness dissipate.”
- “I’m from a family of mechanics including myself, and I know good service when I see it. Thanks!”
- “Excellent value for the money”
- “Awesome ratings on Yelp, etc. I had an amazing experience. I will definitely be back for routine maintenance and repairs. Great service!”
- “Have been a client for over 20 years. Your support of Phame Academy is much appreciated!”
- “Because you told me my vehicle wasn’t worth repairing.”
- “This experience was one of the first I’ve ever had where the details were explained to me in depth. I never felt rushed on the phone. Continue to talk to your customers like this!”
- “Because this is where Rachael Maddow would take her car if she lived in Portland.”
- “I loved the reading material in the waiting room!”
- “You’re the only mechanics I’ve encountered during my 20 years in Portland that I trust.”
- “At other shops, I probably would feel like I was taken advantage of. There was more wrong than what I brought it in for. But past experience has taught me your shop is honest. Don’t change!”
- “…consistently impressed with your personnel, work quality, and generous customer courtesy.”
- “Don’t figure something really has to be done just cuz a vehicle reaches a certain mileage.”
- “One of the installed parts was faulty, and failed after picking up my truck. TDASI handled situation with utmost customer service.”
- “The ads on KPOJ, plus the ASE Certifications”
- “Long, happy history with you”
- “I was told to come to you guys by other customers of yours. Fantastic service. Would definitely recommend to others, as well as return myself!”
- “Thanks for taking the car to DEQ! Saves big hassle for me.”
- “Ken was absolutely amazing! Each time my husband and I come in, we are floored by the professional attention we receive. We love the consultations you give, the records you keep, and the education we receive. You are running an incredible business!”
- “Overall good auto repair experience compared to most. As a female, I was treated much better!”
- “You’ve kept my Subaru going for 16 years and 215,000 miles.”
- “Great diagnosis of problem and thorough repairs.”
- “Cuz Ken and Drew are so sexy.”
- “I live on Social Security and this car is vital to us. I am so grateful for the quality of your work and more so because I trust you guys.”
- “Because you do great work and the people who work there are smart, kind, nice, and thoughtful as well as very professional.”
- “I thought you were ‘too good to be true’ from your advertisements. I had to check it out for myself, and not disappointed.”
- “620 AM. 620 AM. 620 AM.”
- “My son’s recommendation, who was working for Toyota Group”
- “Americans should hope for a health care system that provides the high quality comprehensive care as my car gets with you!”
- “You have won my ‘Auto Shop For Life’ award!”
- “Best feedback we’ve ever had about one of our vehicles. We didn’t feel pushed into any particular repairs, but learned what we can do to improve this car’s performance.”
- “You fixed things I had given up on ever getting fixed!”
- “You came in under the estimate, ahead of schedule, and the personnel went above the expected level of courtesy. You guys rock!”
- “You were all awesome. My car had some problems that were very inconsistent and you found the problem.”
- “Great service- I know I’m in good hands. It’s obvious you care.”
- “Care and attention to detail.”
- “Was new to the area. Did some research online, saw favorable reviews and Tom’s response to a dissatisfied customer.”
- “Really like how Drew explained the brake repair and discussed other car-related questions. Today was expensive but I feel OK with it because it was done right and by a great company.”
- “I was able to make an appointment right away, the work was done quickly, people are friendly, and you humor my dad’s phone calls!”
- “…the most impressive shop I’ve ever worked with; so honest, articulate, and educational. See you soon!”
- “TDASI was the only mechanic who offered a prioritized list of services.”
- “Have only used Tom Dwyer for years- honest, respectful, efficient, shuttle service, call with updates… basically you really care about the customer.”
- “Originally KPOJ and Tom’s rants. Now we’re repeat customers because of your top-to-bottom professionalism.”
- “Best shop in the Metro area”
- “It is so refreshing to find a mechanic service that I can trust.”
- “Everyone from the counter person to the shuttle driver is knowledgeable about car maintenance choices and easy to communicate with.”
- “Feels comfortable- no TV on the wall to make a racket.”
- “We trust your work, and you don’t up-sell us!”
- “Appreciate that you routinely check on maintenance needs (fluids, tires, belts, etc.), and appreciate the honest and straightforward dealing.”
- “Your quote was hundreds less than the dealer. I was impressed with your honesty.”
- “I love your ads on KPOJ. I come all the way from Hillsboro, and will do so from now on.”
- “Because you don’t push repairs on me that I don’t need.”
- “When you fix something it stays fixed. Do not have to return again to get it right.”
- “Ken was a great help dealing with the extended warranty.”
- “I like your sense of humor.”
- “Used your company for almost 20 years; never disappointed!”
- “I heard your ads on KPOJ and I was impressed by Tom. I also appreciate your approach to car maintenance, and I intend to continue having my Toyota serviced by you!”
- “You all were hands-down the best mechanic experience I’ve ever had.”
- “I started because of your KPOJ ads, come back because of your service.”
- “Your people did believe me that I specifically did not request synthetic oil, and gave me the credit.”
- “I feel like I finally found THE RIGHT place!”
- “Level of expertise/training; reputation for integrity.”
- “I’m on a limited income but would not take my car anywhere else.”
- “I’m impressed with the informative explanation of the problem and that you don’t pitch for extra service or play the scare tactic used by other shops.”
- “A friend from the Sierra Club said you ran an ad in support of their campaign to close the Boardman coal plant.”
- “When other have tried to way overcharge, you’ve been honest about what’s important to fix now and what’s not a big deal. We feel we can trust you, PLUS you’ve fixed things others couldn’t figure out!”
- “You do better work for my VW than the manufacturer does!”
- “Excellent personnel throughout the organization. Very adept at delivering bad news.”
- “Please keep treating people as courteous and respectful as you do. I never leave feeling ripped off or degraded for being a woman at your shop.”
- “Accurate estimates, reliability of work; working with me on price to match dealer’s price.”
- “I was desperate to find an honest and competent auto repair shop. I am sold… and will return!”
- “Yelp provided rave reviews of your shop and service.”
- “Initially because of the KPOJ radio ads; continued because of competitive prices and professional treatment of me and my vehicle.”
- “Years of positive exchanges and good advice.”
- “Superior knowledge of vehicle operation and safety; visibly superior facility, safe for employees and safe for environment.”
- “Honest, competent work with no unnecessary charges.”
- “We continue to do business with you because your business reflects your politics- ethical!”
- “As a female, it is nice to trust mechanics. I know that I will not be lied to!”
- “Friend recommended – best explanation of service I’ve ever had. I was very impressed.”
- “You guys are upfront & do an awesome job!”
- “The great references on Angie’s List”
- “I was kept informed throughout the day on progress”
- “I finally feel like I have accountability in my repair shop.”
- “Car performance greatly improved- drove 1000 miles next day to L.A.!”
- “Past experience, your people have always been straight forward and courteous. That is hard to find now.”
- “Tom Dwyer Automotive has been my mechanic since I moved here in 1990, I wouldn’t go to or trust anyone else with my car”
- “You can handle the tough jobs”
- “The shuttle driver was an extremely wonderful person”
- “I wanted the job done right!”
- “Recommendations from 2 friends who do not know each other”
- “You are always reliable, courteous & thorough. You explain things in a non-condescending manner to people who don’t have a clue about cars. Thanks”
- “When I speak to your Service Advisors about my car, I learn something new about the mechanics of my vehicle. I trust their recommendations”
- “Close to us in Sellwood, Trusted in the community”
- “Recommended, work is well explained, trust you’ll do a good job.”
- “Because you are completely reliable and you educate me about my car.”
- “I have always had excellent service & explanations from you.”
- “Quality work, fair pricing, GREAT customer service.”
- “Excellent attention to technical detail – worth paying for.”
- “Best service – great communication with clients.”
- “Service excellent, employees the greatest, confidence the work will be done right.”
- “I don’t have to have the job done 2-3 times to fix one problem.”
- “This was first time – recommended by neighbor. We’ll see you again!”
- “Your reputation. You all were beyond my expectations for friendly, on time service.”
- “Dealer’s service department gets a “no” on most of the above.”
- “Continued, Consistent, Professional Service”
- “Great trustworthy service.”
- “Competent diagnosis, knowledgeable staff, good parts & fast service”
- “I’ve been a customer since 1989… I trust you guys”
- “Love the shuttle, fair deal, service & explanations”
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After each vehicle is serviced, we leave a pre-stamped comment card in the front seat. Good or bad, we want to get each client’s opinions of our service while it’s fresh in their mind. Fortunately the answers have mostly been good, as you can see below.
