Category Archives: Support

Between visits

Expect maintenance reminders in the mail starting about six months after your most recent visit. If you have any questions at all, just call us. Our Service Advisors have complete computerized records on your vehicle and can tell you what’s … Continue reading

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What to expect when checking in

When you arrive for your appointment, we’ll confirm things like: The exact problems you’re experiencing and the solutions you expect Whether you have scheduled to leave the vehicle with us or wait Courtesy Shuttle, rental car, or taxi arrangements Initial … Continue reading

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Shop Talk- Why aren’t we open longer on Saturdays?

You may know that our office is open on Saturdays from 8am until 11am for pickup and dropoff, but we don’t have any techs on duty for actual repairs.  Why not?  It seems like a logical thing to extend our … Continue reading

Posted in 2010 July, New Client Orientation, Newsletters, Shop Talk, Support, Uncategorized | Tagged , , | Comments Off on Shop Talk- Why aren’t we open longer on Saturdays?