Category Archives: Car Information

Popcorn Shorts- Engine Of The Future

Posted on April 27, 2012 by tomdwyer

Researchers at Michigan State University, led by Norbert Mueller, have developed a prototype engine that could replace old-fashioned internal combustion dinosaurs. The Wave Disk Generator is about the size of a crock pot, and uses wave-shaped chambers to compress and … Continue reading →

Posted in 2012 May, Car Information, Environmental, Newsletter Columns, Newsletters, Popcorn Shorts, Uncategorized | Comments Off

Shop Talk- We’ve Changed Our Tire Rotation Policy

Posted on March 30, 2012 by tomdwyer

Tire maintenance is one of the most basic things you can do to keep your vehicle safe and dependable. Until recently, when you buy new tires we’ve put the new tires in the FRONT of the vehicle to keep the … Continue reading →

Posted in 2012 April, Car Information, Newsletter Columns, Newsletters, Shop Talk, Uncategorized | Comments Off

Surprises in Vehicle Reliability- Who Makes The Most Reliable Vehicles On The Road?

Posted on March 9, 2012 by tomdwyer

When we’re asked what vehicles are best for reliability, we typically say “Toyota and Honda first, then American cars. Stay away from European manufacturers.” Things are changing, though. This article published in the February 20 Washington Post Business section tells … Continue reading →

Posted in 2012 March, Car Information, Feature Articles, Newsletter Columns, Newsletters, Uncategorized | Comments Off

Shop Talk- How You Can Save Money On Our Services

Posted on March 9, 2012 by tomdwyer

We all work hard for our money, and it’s never been more important to stretch it as far as possible. However, it doesn’t pay to be a coupon shopper when it comes to auto repair. If your brakes need to … Continue reading →

Posted in 2012 March, Car Information, Carbon Neutral Program, Newsletter Columns, Newsletters, Shop Talk, Uncategorized | Comments Off

Tom’s Tidbits- DON’T WORRY! We’ll still service your older vehicles!

Posted on February 3, 2012 by tomdwyer

Greetings! I’ve heard some misconceptions from clients that I wanted to clear up. It seems our 1998 and newer policy may not be well understood. Welcoming new clients with 1998 and newer vehicles, and servicing our existing clients’ vehicles of … Continue reading →

Posted in 2012 February, Car Information, Newsletter Columns, Newsletters, Tom's Tidbits, Uncategorized | Comments Off

Shop Talk- Don’t Lose Your Money To The “Scan Scam”

Posted on February 3, 2012 by tomdwyer

The “Scan Scam” is yet another way for you to be separated from your hard earned money! Since the late 70’s early 80’s manufacturers have been providing drivers with a warning system for their vehicles malfunctioning control systems. Over the … Continue reading →

Posted in 2012 February, Car Information, Newsletter Columns, Newsletters, Shop Talk, Uncategorized | Comments Off

Biggest Stories of 2011- What made this year’s news in Your Car Matters

Posted on January 6, 2012 by tomdwyer

You want plumbing advice from your plumber, but do you want plumbing advice month after month? You want to hear your accountant’s every thought at tax time, but year ‘round? You’re bombarded with email from every company you deal with, … Continue reading →

Posted in 2012 January, Car Information, Carbon Neutral Program, Client Profile, Drew's Kitchen, Environmental, events, Feature Articles, Features, Health Notes, Movie Night, News To Make You Furious, Newsletters, Politics, Popcorn Shorts, Radio Spots, Shop Talk, Tom's Tidbits, Uncategorized, What NOW Toons | Comments Off

What’s Your Auto Technician’s Motivation?

Posted on December 22, 2011 by tomdwyer

I’m Tom Dwyer, Mechanics at dealerships and independent repair shops are usually compensated for the speed at which their work is completed rather than the precision or quality of their product. Compensation is calculated using labor guide time estimates; not … Continue reading →

Posted in Car Information, Radio Spots, Uncategorized | Comments Off

What’s Your Service Advisor’s Motivation?

Posted on December 22, 2011 by tomdwyer

I’m Tom Dwyer, Service Advisors at most dealerships and independent repair shops are paid for sales volume, not for the quality of their advice. They keep a percentage of whatever they can sell, so the more they sell, the more … Continue reading →

Posted in Car Information, Radio Spots, Uncategorized | Comments Off

Get Ready For Winter- Two critical areas of concern for winter driving

Posted on December 2, 2011 by tomdwyer

No one wants to be left on the side of the road in winter weather. It makes a great story for future holiday get-togethers, but it’s a miserable experience everyone would rather avoid. Many of our clients worry about tough … Continue reading →