Category Archives: Car Information

Where the rubber meets the road

The basics of tire selection and purchase Did you know we sell tires?  We do, and we have for many years. From Avon and Bridgestone to Uniroyal and Zenna, we have a full range of brands and sizes and we … Continue reading

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Posted in 2015 December, Car Information, Feature Articles, Newsletter Columns, Newsletters | Comments Off on Where the rubber meets the road

YOUR goals are OUR priority

Paying for something you don’t really need is never a value. Through comprehensive inspection, understanding your needs and budget, providing expert service, and managing your service records, we ensure real value by tailoring our service to make sure what we … Continue reading

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Posted in Car Information, New Client Orientation, Support | Comments Off on YOUR goals are OUR priority

A logical approach to auto care

A business that cares only about its profits is like a politician that cares only about being elected. Both politicians and businesses should have the convictions to actually solve problems and deliver positive results. The best way to work on any … Continue reading

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Posted in Car Information, New Client Orientation, Support | Comments Off on A logical approach to auto care

Some vehicles ARE beyond repair

When I started in the auto service industry in the seventies, I was told “no vehicle was ever beyond repair”. Those used up vehicles weren’t economically totaled rolling illusions; they were “ROSES”…, which is true… from a repair shop’s viewpoint. … Continue reading

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Posted in Car Information, New Client Orientation, Shop Talk, Support | Comments Off on Some vehicles ARE beyond repair

Non-Commissioned Service Advisors

Service Advisors at most dealerships and independent repair shops are paid for sales volume, not for the quality of their advice.  They keep a percentage of whatever they can sell, so the more they sell, the more they’re paid. Commission … Continue reading

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Posted in Car Information, New Client Orientation, Support | Comments Off on Non-Commissioned Service Advisors

Flying Death Robots- What could possibly go wrong? This report tells us.

What strikes terror into the hearts of people in Somalia, Yemen, and Afghanistan?  The knowledge that unseen drones are ready to strike.  What strikes terror into the hearts of bureaucrats running a robotic death program?  The sound of a whistleblower. … Continue reading

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Posted in 2015 October, Car Information, Feature Articles, Newsletter Columns, Newsletters, Uncategorized | Comments Off on Flying Death Robots- What could possibly go wrong? This report tells us.

Current Discount Offers

Unless otherwise noted, all our offers are subject to some standard conditions…  YOU MUST MENTION ANY DISCOUNT WHEN YOU SCHEDULE SERVICE because it is NOT VALID AFTER COMPLETION OF SERVICE.  Unless otherwise noted, OFFERS CANNOT BE COMBINED. Page last updated 11/9/2016 SAVE … Continue reading

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Posted in Car Information, Carbon Neutral Program | Comments Off on Current Discount Offers

What to do in an accident (graphic only)

Click here for our original article, “What to do in an accident” Click here to download the PDF version, or click below to download the JPEG version.

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Posted in 2015 February, Car Information, Feature Articles, Features, Newsletter Columns, Newsletters | Comments Off on What to do in an accident (graphic only)

Get Ready For Winter

Two Critical Areas Of Concern For Winter Driving (Originally appeared December, 2011) No one wants to be left on the side of the road in winter weather. It makes a great story for future holiday get-togethers, but it’s a miserable … Continue reading

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Posted in 2014 October, Car Information, Feature Articles, Newsletter Columns, Newsletters, Uncategorized | Comments Off on Get Ready For Winter

On time. On budget. Over 98% of the time.

Every time you pick up your vehicle from our shop you’ll find a pre-stamped postcard in your front seat. We encourage you to return these cards because we read every one and use your comments to improve our service to … Continue reading

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Posted in 2014 October, Car Information, Feature Articles, Newsletter Columns, Newsletters, Uncategorized | Comments Off on On time. On budget. Over 98% of the time.