This month’s comment comes from the “What can we do to improve?” section of our Post-Service Feedback Cards. Client Timmi B. said…
“My car is under warranty but if it needs repair I will bring it here instead of a Dealership. I trust the service, technicians, and integrity of your shop!”
Thanks Timmi! We think that’s a very wise decision, but not everyone knows they have that option. Many people think their warranty requires all services be done by the dealer, but that’s not so! Of course you’ll want to take full advantage of any added maintenance contract you bought, but anything not covered by warranty or maintenance contracts can be done by any shop, and your warranty will remain perfectly intact. If you bought a new vehicle and it’s still under warranty, you don’t need to wait until the warranty’s up to come to us. Give our non-commissioned Service Advisors a call and they’ll gladly tell you exactly how we can still be of service to you, warranty or not!
“In Our America” Signs
Have you seen these signs around town but wondered where to get your own? We’ve got yours here, because Tom Dwyer Automotive is proud to be a distribution point for “Nasty Women Get Shit Done PDX”, the group behind the signs. Yard signs are $10 each (complete with a spiffy wire frame), posters and bumper stickers are $3 each, and all proceeds go to the Nasty Women to help with the Resistance. If you can’t come by our shop then please drop by the Nasty Women website. It’s not just a great place to get your Resistance Kit, but a great place to join up!
Thanks so much to all our clients for your generous and consistent referrals of our shop! If you refer a new client to us you can expect a call about our Referral Reward Program, our most tangible way of saying “thanks” for your invaluable support. Any time a new client comes in and gives us a specific person we can track down as a referral, we call that person and make a donation to the non-profit group of their choice. Donations vary from $10 to $50 depending on the new client’s first-visit spending, and we’ll gladly donate to any group the referrer wants. Since we started the program in 2014 our clients have directed 387 donations totaling $16,632 including our quarterly and yearly awards! (Click here to learn about 2016’s Yearly Winner) Don’t believe us? Then here’s the 19 groups we donated $855 to just in the last month…
Planned Parenthood of Col/Wil by Caroline M., Stacy L., and Tina R.
Current Discount Offers
(30-, 60-, 90-, and 120-thousand mile Services)
We handle Major Interval Services differently than the Dealerships, but it’s still a good idea to have your vehicle checked out at these mileage milestones. We’ll use our Comprehensive Inspection to determine your vehicle’s condition, itemize and prioritize the service items, and then do just the things that actually need to be done to prepare for your next 30,000 miles. Take $150 off the full service!
(offer expires 3/31/17)
If you haven’t switched to synthetic oil, you really should. It’s better for your vehicle, better for you, and better for the planet. And saving $30 makes the switch easy!
(offer expires 3/31/17)
($150 value; free with $300 minimum purchase)
Our Comprehensive Inspection isn’t just a quick peek. It’s up to 4 hours of an ASE-Certified Technician probing your vehicle to determine, document, and prioritize any repair or maintenance needs it may have. We’ll give it to you FREE if you have at least $300 worth of service done as a result of the Inspection.
(offer expires 3/31/17)
We are constantly grateful for the supportive and loyal clients we have developed over the years. Your comments and appreciation keep us on the right road to providing the superior automotive service you deserve. Your reviews and referrals are not only the highest compliments we can receive, but they’re the lifeblood of our new business. If you like what you’ve found at Tom Dwyer Automotive Services, please tell a friend or take a minute to write a review on Yelp, Angieslist, Google, or the review site of your choice. Thank you!
Automobiles are just like any other product; occasional flaws in manufacture or design can cause problems once they leave the factory. When an issue is identified the manufacturers and government work hard to bring the vehicles back in for refit or repair, but not all recalls make the front pages. The National Highway Traffic Safety Administration maintains a constantly updated list of recalls from every manufacturer. The last month’s recalls are below, but clicking the button at right will take you to the full list at the NHTSA website.